Yes, at Epic Frame, we ensure that you are kept informed about the progress of your video editing orders through multiple notification channels. Here’s how you will be updated:
Types of Notifications #
- Email Notifications: You will receive email updates whenever there is a change in the status of your video requests.
- Space Notifications: Our platform, Space, provides real-time notifications about the progress of your orders. This is accessible directly through your account dashboard.
- Slack Notifications: If you are subscribed to a Pro plan, you can also receive notifications via Slack, allowing for seamless communication and updates.
Troubleshooting #
- Missing Notifications: If you do not receive any notifications, please contact our support team to resolve the issue promptly.
By utilizing these notification methods, Epic Frame ensures that you stay informed and can track the progress of your projects efficiently.
