Frequently Asked Questions (FAQ)
Want to Join the Epic Frame Team?
Last Updated: October 16, 2024If you’re interested in becoming a part of the Epic Frame team, here’s how you can explore opportunities with us:...
Do You Film Videos Too?
Last Updated: October 16, 2024No, at Epic Frame, we specialize exclusively in video editing services. We do not offer video filming services. However, we...
Edit of More Complex Videos
Last Updated: October 16, 2024When dealing with more complex video editing requests at Epic Frame, there are several factors to consider that may affect...
What Software Does Epic Frame Use?
Last Updated: October 16, 2024At Epic Frame, we utilize a variety of advanced software tools to deliver high-quality video editing services. Here’s a comprehensive...
Do You Add Music and Sound Effects or Repair Audio?
Last Updated: October 16, 2024At Epic Frame, we offer a range of audio services to enhance your video projects, including adding music and sound...
Maximize Your Videos: What Our Editors Can Do for You
Last Updated: October 14, 2024At Epic Frame, we are committed to bringing your creative vision to life. Our skilled editors are equipped to handle...
Resizing Videos for Facebook and YouTube
Last Updated: October 16, 2024At Epic Frame, we can resize your videos to fit the specific requirements of different platforms like Facebook and YouTube....
Do My Videos Need to Be in English?
Last Updated: October 16, 2024At Epic Frame, we primarily work with videos in English. However, we offer additional services to accommodate non-English content: Language...
Can the Editor Send Me Project Files?
Last Updated: October 16, 2024At Epic Frame, we have specific guidelines regarding the sharing of project files due to copyright considerations. Here’s what you...
Do I Get Notified About the Progress of My Orders?
Last Updated: October 16, 2024Yes, at Epic Frame, we ensure that you are kept informed about the progress of your video editing orders through...
Can You Cut Out Stutters, Retakes, and Pauses?
Last Updated: October 16, 2024Yes, at Epic Frame, we routinely remove stutters, retakes, and pauses from your footage as part of our editing process...
Can My Videos Up to 60 Seconds Be Done Quicker?
Last Updated: October 16, 2024Yes, videos that are up to 60 seconds in length can often be completed more quickly, especially if they are...
Do You Add Transitions?
Last Updated: October 16, 2024Yes, at Epic Frame, we include transitions in our video editing services for both Scale and Pro plans. Transitions are...
Can You Edit Multi-Cam Videos?
Last Updated: October 16, 2024Yes, Epic Frame offers multi-cam video editing services with both our Scale and Pro plans. If you have a multi-camera...
What Engaging Elements Does Epic Frame Add to Videos?
Last Updated: October 16, 2024At Epic Frame, we enhance video content by incorporating a variety of engaging elements designed to captivate viewers and maintain...
Are Captions (Subtitles) Computer-Generated or Human-Generated?
Last Updated: October 16, 2024At Epic Frame, we use a combination of AI technology and human oversight to create captions for your videos. Here’s...
Can You Send Me XML or Project Files?
Last Updated: October 16, 2024At Epic Frame, our ability to provide XML or project files depends on the content and assets used in your...
What If My Video Footage Exceeds Plan Limits of 50GB or 100GB?
Last Updated: October 16, 2024At Epic Frame, we have specific plan limits for video footage size to ensure efficient processing and timely delivery. Here’s...
Do You Design or Create Music at Epic Frame?
Last Updated: October 16, 2024At Epic Frame, we do not design or create original music tracks. However, we provide a range of audio services...
Can Video Editors Clean Up the Video and Hide Cuts with Zooms In and Zoom Outs?
Last Updated: October 16, 2024Yes, at Epic Frame, our editors can effectively clean up your video by hiding cuts using techniques like zooming in...
Do You Edit Sound with Adobe Audition?
Last Updated: October 16, 2024At Epic Frame, our primary focus is on video editing, and we typically use AI technologies or built-in tools within...
Can Epic Frame Export Videos in 4K? Can Video Footage Be in 4K?
Last Updated: October 16, 2024Yes, Epic Frame can both edit and export videos in 4K resolution. Here are the details regarding our capabilities and...
Can You Add Captions Without a Video Script?
Last Updated: October 16, 2024Yes, at Epic Frame, we can add captions to your videos even if you don’t provide a video script or...
Can I Use Something Other Than Space to Upload Media Footage?
Last Updated: October 16, 2024Yes, at Epic Frame, you have the flexibility to use various file-sharing platforms to upload your media footage. Here’s how...
What is a Progress Line (Progress Bar) and Do You Need It?
Last Updated: October 16, 2024A progress line, or progress bar, is an animated graphic element used in videos to visually indicate the progression of...
What is a CTA (Call to Action) and What Should You Request as a CTA?
Last Updated: October 16, 2024A Call to Action (CTA) is a prompt in your video that encourages viewers to take a specific action after...
What Kind of B-Rolls Can Epic Frame Add?
Last Updated: October 16, 2024B-roll footage is an essential component of video editing, providing supplemental or alternative visuals that enhance the main content. At...
Can I Select the Music Myself for My Video at Epic Frame?
Last Updated: October 16, 2024When submitting a video request with Epic Frame, you have the option to choose whether music should be included in...
Should I Batch My Video Requests or Upload Them One by One?
Last Updated: October 16, 2024When submitting video requests to Epic Frame, you have the flexibility to either submit them individually or in batches. Here’s...
What Are Timestamps and Do You Need to Submit Them?
Last Updated: October 16, 2024Understanding Timestamps Timestamps are specific time frames within your video clips that indicate which parts of the footage you want...
What is an End Card or End Screen?
Last Updated: October 16, 2024An End Card, also known as an End Screen, is a call-to-action (CTA) feature commonly used in YouTube videos. It...
What Kind of Videos Can You Request to Edit at Epic Frame?
Last Updated: October 16, 2024At Epic Frame, we specialize in transforming and repurposing your existing videos or creating new content tailored for social media...
Never Ending Editing Cycle at Epic Frame
Last Updated: October 16, 2024At Epic Frame, our goal is to deliver your video content as efficiently as possible. Here’s how we manage multiple...
Why Didn’t I Receive Onboarding Emails from Epic Frame?
Last Updated: October 16, 2024If you haven’t received your onboarding emails from Epic Frame, there could be a few reasons for this issue. Here...
How Does Epic Frame Work?
Last Updated: October 16, 2024Getting started with Epic Frame is straightforward and designed to make your video editing experience smooth and efficient. Here’s how...